Meet the Team | JD Indoor Comfort HVAC in Northeast Ohio

JD Indoor Comfort heating and cooling service in Northeast Ohio

Meet the team

The People Behind JD Indoor Comfort

Jim Sustersic Jr.Owner

Michelle SustersicOwner

Karlie Marich of the JD Indoor Comfort office team — Karlie MarichKarlie Marich helps JD Indoor Comfort customers schedule HVAC service.

Jeff Mullins, JD Indoor Comfort HVAC technician — Jeff MullinsJeff Mullins, a JD Indoor Comfort technician committed to reliable, honest HVAC service.

Ryan Sustersic, JD Indoor Comfort HVAC installer — Ryan SustersicRyan Sustersic, a JD Indoor Comfort installer serving Lorain, Cuyahoga, Medina, and Erie counties.

Emma Gillespie, JD Indoor Comfort receptionist — Emma GillespieEmma Gillespie, the friendly first voice JD Indoor Comfort customers hear, with the office dog.

Jim Niedermyer, senior JD Indoor Comfort team member — Jim NiedermyerJim Niedermyer brings decades of HVAC experience to the JD Indoor Comfort team.

Tyler Dembie, JD Indoor Comfort HVAC technician — Tyler DembieTyler Dembie works on air conditioning and heat pump systems for JD Indoor Comfort.

Robert Attkisson, JD Indoor Comfort HVAC technician — Robert AttkissonRobert Attkisson is trained on American Standard and Heil equipment.

Jack Decker, JD Indoor Comfort HVAC technician — Jack DeckerJack Decker in the JD Indoor Comfort sheet-metal fabrication shop.

Nick Arra, JD Indoor Comfort HVAC technician — Nick ArraNick Arra specializes in heating and cooling installation.

Luis Nogueras, JD Indoor Comfort service technician — Luis NoguerasLuis Nogueras handles residential HVAC repairs.

Mike Lashock, JD Indoor Comfort HVAC technician — Mike LashockMike Lashock is experienced in furnace and boiler service.

Randy Miller, JD Indoor Comfort HVAC technician — Randy MillerRandy Miller provides 24/7 emergency HVAC service.

Josh Oeheme, JD Indoor Comfort HVAC technician — Josh OehemeJosh Oeheme installs and services home comfort systems.

Jeremy Paynter, JD Indoor Comfort HVAC technician — Jeremy PaynterJeremy Paynter focuses on quality workmanship and customer care.

Brendan Holley, JD Indoor Comfort HVAC technician — Brendan HolleyBrendan Holley prepares custom sheet-metal ductwork in the shop.

Drew Kiraly, JD Indoor Comfort HVAC installer — Drew KiralyDrew Kiraly works on residential heating and cooling replacements.

Jim Rook, JD Indoor Comfort HVAC technician — Jim RookJim Rook keeps Northeast Ohio homes comfortable year-round.

James Shultz, JD Indoor Comfort HVAC technician — James ShultzJames Shultz fabricates custom sheet metal for JD Indoor Comfort installs.

Culture & community

Life at JD Indoor Comfort

Behind-the-scenes moments, community events, and the personality of the crew, straight from our Facebook, Instagram, and TikTok.

Latest from Facebook

Pumpkin spice and everything nice, Air Scents whole-home scent diffuser video

Product

Sep 3, 2026

🍂🎃 Fall means pumpkin spice and everything nice… and yes, we can even make your HOME smell like fall! An Air Scents whole-home diffuser works right through your HVAC system.

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40 years of JD Indoor Comfort anniversary video

Milestone

Sep 1, 2026

40 years. Countless memories. One incredible community. ❤️ From our first days in 1986 to today, one thing never changed: taking care of the people who trust us with their homes and businesses. Thank you for being part of our story.

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September me vs. my HVAC filter, clean filter vs. dirty filter meme

Seasonal Tip

Sep 2, 2026

September me: "New month, fresh start!" My HVAC filter: "Then why am I still wearing August?" 😅 Time for a filter change, your system (and your air) will thank you.

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Elyria Catholic High School Golf Classic sponsorship shoutout

Community

Aug 29, 2026

⛳ A huge shoutout to Elyria Catholic High School! Proud to support the 37th Annual Golf Classic as title sponsor, a great day for a great cause.

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Community

Feb 14, 2026

Thanks to everyone who dropped off donations at our shop for the local food bank. Grateful to serve, and give back to, this community since 1986.

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Latest from Instagram

Product

Oct 14, 2026

It's that time of year when cinnamon, apples, pumpkin and spice just feel like they should be surrounding you 24/7. 🍎🎃🍂 Imagine your favorite fall scent flowing throughout your ENTIRE home.

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The JD Indoor Comfort crew warming up with dance moves before the day's jobs

Behind the Scenes

Oct 12, 2026

Sometimes before we head out and start busting through the day's jobs, the crew has to warm up a little. 😂🕺 Talented at HVAC, but have you SEEN these dance moves?!

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Thank you message to loyal customers for their kind words and reviews

Community

Oct 11, 2026

A huge THANK YOU to our loyal customers for the kind words and amazing reviews! ❤️ Sharing your experience with JD Indoor Comfort means more to us than you know.

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Wall-mounted heat pump for an all-seasons room

Heating

Oct 9, 2026

Is your all-seasons room a little TOO chilly to enjoy once winter rolls around? 🥶 Let's talk wall-mounted heat pump options to comfortably heat your space.

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The crew finding a way to include the shortest coworker

Behind the Scenes

Oct 8, 2026

When that ONE coworker is shorter than the rest of the crew but ALWAYS wants to participate… you find a way to include them. 🤣 Teamwork means EVERYONE gets in on the action.

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